HopKit Support

Questions, problems or ideas? Email us and we will get back to you.

It helps to say which iPhone you have, which version of iOS it runs, and what you were doing when the problem appeared.

Are my trips backed up?

If you are signed in to iCloud, HopKit keeps a copy of everything in your own iCloud account. Open HopKit, go to Settings, and look under Data: it says whether iCloud sync is on and when it last synced.

How do I move to a new iPhone?

Sign in to the same Apple Account on the new iPhone and install HopKit. Your trips, inventory and closet arrive from iCloud. Photos can take a little longer than the rest.

Sync says it needs attention

The most common cause is full iCloud storage. Free up space or change your iCloud plan in the iPhone's Settings app, then open HopKit again.

How do I delete everything?

In HopKit, go to Settings and choose Clear all. With iCloud sync on, this also removes everything from iCloud and from your other devices.

Privacy

HopKit has no accounts, ads or tracking. The privacy policy explains what the app stores and where.